I need to exchange it for a smaller size Necesito cambiarlo por una talla menos
No problem, We have created a ticket and assigned a senior customer service representative to assist you exchange it. You can reply to ticket by logging your email or logging your Ador account, responding to us in 'Service Record' section. No problem, We have created a ticket and assigned a senior customer service representative to assist you exchange it. You can reply to ticket by logging your email or logging your Ador account, responding to us in 'Service Record' section.
By Amy S. May 07, 2024
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I received the dress 3 weeks after ordering. It looks nice however I ordered a size S, following the size guide given, and it is far too big. I contacted them straight away a week ago to return it and have had no reply whatsoever. It looks like I have just put money down the drain. It’s just a shame as I might have wanted to try other dresses instead but with no response it looks unlikely. I received the dress 3 weeks after ordering. It looks nice however I ordered a size S, following the size guide given, and it is far too big. I contacted them straight away a week ago to return it and have had no reply whatsoever. It looks like I have just put money down the drain. It’s just a shame as I might have wanted to try other dresses instead but with no response it looks unlikely.
We are sorry that you are not satisfied with our products. We have forwarded your problem to a ticket and handed it over to our after-sales customer service for follow-up. They will respond to your questions within 24 hours. You can log in to my ticket in your account to view it. We are sorry that you are not satisfied with our products. We have forwarded your problem to a ticket and handed it over to our after-sales customer service for follow-up. They will respond to your questions within 24 hours. You can log in to my ticket in your account to view it.
By Becky G. Mar 03, 2024
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Nice fabric and well made but just way too much of it. Swallowed me. Have to return it. Nice fabric and well made but just way too much of it. Swallowed me. Have to return it.
Thank you for your comment! I have forwarded your order to our customer service department. They will assist you with returns or exchanges. We apologize for any inconvenience caused. We look forward to your next visit to Ador! Thank you for your comment! I have forwarded your order to our customer service department. They will assist you with returns or exchanges. We apologize for any inconvenience caused. We look forward to your next visit to Ador!
By Amy S. Apr 08, 2024 Translated from Portuguese Show Original See Translation
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The dress arrive ans and I ordered a medium it really too big on me.large fitting The dress arrive ans and I ordered a medium it really too big on me.large fitting
Hello, we have already forwarded the size issue to our product manager. However, there is no need to worry. We have converted your request a ticket for our after-sales customer service to handle. You can log in to your account and check this ticket in "My Service Record". Please trust that we will provide a satisfactory solution. Hello, we have already forwarded the size issue to our product manager. However, there is no need to worry. We have converted your request a ticket for our after-sales customer service to handle. You can log in to your account and check this ticket in "My Service Record". Please trust that we will provide a satisfactory solution.
By Kelly S. Feb 29, 2024
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